Privacy Policy

1. Who we are

We are Stega Roofing, a roofing contractor based in Nottingham, UK. We provide residential and commercial roofing services across the East Midlands, Yorkshire, and the West Midlands.

We are responsible as a data controller for your personal data collected through this website and through direct enquiries. If you have any questions about this privacy policy or your information, you can contact us:

• Email: info@stegaroofing.co.uk
• Phone: +44 7448 869064
• Address: Nottingham, UK

2. What information we collect

We collect personal data when you interact with us through our website, quote forms, telephone, or email:

• Quote request form: your name, phone number, email address, postcode, type of job, your message, and any roof photos you choose to upload.
• Technical and submission details: the quote form records the page it was sent from and the page that referred you, and uses a hidden spam check to safeguard against automated abuse.
• Direct communications: if you call or email us directly, we keep the details you provide so we can deal with your enquiry and keep in touch.

3. Why we use it

We use your personal data for practical, business-related purposes:

• To reply to enquiries and assess roof repairs or installations.
• To prepare and provide transparent, no-obligation quotes.
• To arrange site surveys, roof inspections, and visits.
• To carry out, manage, and invoice agreed roofing and roofline work.
• To administer and run our business effectively.
• To meet our legal, tax, and accounting obligations.

4. Our legal basis

Under UK data protection laws, we process your personal data under the following legal bases:

• Steps prior to entering a contract: taking steps at your request before entering into a contract, such as pricing work, arranging a site visit, or preparing a quote.
• Legitimate interests: our legitimate business interests in running, managing, and promoting our roofing contracting business, provided those interests do not override your fundamental rights.
• Legal obligations: complying with applicable statutory, tax, insurance, and regulatory requirements.

5. Who we share it with

We only share your information with trusted parties necessary to carry out our work:

• Our team: employees, roofers, and contractors who need the information to assess, quote, or perform the requested work.
• Service providers: third-party suppliers who host this website and securely process form submissions on our behalf.

We do not sell your personal data.

6. How long we keep it

We keep your personal information only as long as needed to deal with your enquiry, carry out any roofing work, and meet our legal, accounting, and record-keeping duties. Once it is no longer required, your details are securely removed or deleted.

7. Your rights

Under UK GDPR and the Data Protection Act, you have rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we correct inaccurate or incomplete data.
• Deletion: request that we erase your data where there is no good reason for us continuing to process it.
• Restriction: request that we suspend or limit processing in certain situations.
• Objection: object to our processing of your personal data where we rely on legitimate interests.
• Portability: request the transfer of your data to you or a third party in a structured format.

To exercise any of these rights, please contact us by email at info@stegaroofing.co.uk or by phone on +44 7448 869064.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk).

8. Cookies

This site only uses what is needed for it to work properly, including basic technical cookies required for security and smooth page navigation.

9. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. The date at the top of this page shows when it was last changed.

10. Contact us

If you have any questions about this privacy policy, how we handle your personal data, or if you would like to discuss a roofing project:

• Email: info@stegaroofing.co.uk
• Phone: +44 7448 869064
• Location: Nottingham, UK